As of May 1, 2020 until further notice, please note: Due to COVID-19 pandemic, many manufacturers are operating with a limited staff, which may cause delays in shipping your order.
We apologize for the delay, appreciate your patience and hope you all stay safe and healthy!
The Shipping Process
Woody’s Hot Rodz Standard Shipping applies to the continental 48 United States. HI & AK will be handled on a case by case basis. Due to size and weight of most of our items, we only ship to a physical address (no PO Box) in the continental US. For any other shipping arrangements, please contact us via e-mail at email@example.com to determine if we are able to ship to your destination. Normal shipping method is UPS. Woody's does not ship outside the United States. For international shipping we will ship to a package forwarding company with a U.S. address. Accommodations with such a company must be made by the buyer.
Shipping charges for non-oversized, non-truck freight items will follow the following scale:
Purchases from $0 to $25................$4.99
Purchases from $25.01 to $100.......$9.99
Purchases from $100.01 to $250.....$19.99
Purchases from $250.01 to $500.....$29.99
Purchases from $500.01 to $700.....$39.99
Purchases from $700.01 & Up.........$89.99
* Shipping and handling fees apply to the contiguous 48 United States. HI, AK will be handled on a case by case basis. Woody's does not ship internationally. We will ship to a package forwarding company in the U.S. that the buyer is responsible for setting up. Qualifying order total is based on product subtotal—taxes and non-standard shipping charges are not included as a qualifying cost. You are responsible for non-standard shipping charges such as special handling surcharges and oversize fees (where indicated), Truck Freight fees, expedited shipping, hazardous materials charges, etc. Offer is subject to adjustment due to returns, cancellations, and exchanges.
IMPORTANT: Body and Chassis Shipping
Shipping costs and arrangements are not including in selling price, and will be collected after initial order is placed. A sales representative will call you with the appropriated shipping charges. Listed here, prices are subject to change without notice due to sur-charges and fuel costs during transport.
American Tri-Five Association Shipping:
Oversized items are those which exceed the normal size and/or weight limitations of our selected carriers and are therefore charged an additional fee to ship. Those items are noted throughout our website.
Some items are too large to be shipped UPS and need to be shipped truck freight. These items are noted throughout our website. Orders requiring truck freight shipping cannot be shipped COD and must be prepaid with a credit card.
All sales requiring truck freight carry a 2-3 business day processing time, and are unable to be canceled once placed.
Please note that, according to the freight companies we utilize, if there is no one at the delivery address to assist the driver with unloading the freight, you may be charged a $50 fee in addition to the freight charges already incurred.
If you need to return a part to us for any reason, please call before shipping the part back to us. We will discuss the problem and issue a Return Merchandise Authorization number. Please place the RMA number on the outside of the box and include a copy of your receipt. No returns will be accepted without an RMA number. All returns must be shipped with the freight prepaid, properly packed and insured for the full value of the part. Returns sent to us COD will NOT be accepted. Unless the part is defective, or we shipped it to you in error, you will be responsible for all shipping charges incurred. You also may be subject to a 20% restocking fee. Returns made within 15 days of purchase will be refunded in the original payment form, provided part(s) is unopened and in sellable condition. Returns made after 15 days of purchase will be given store credit, unless item is defective. No returns accepted after 60 days.No Returns/Cancellations on non-stocked "made to order" items, such as TMI interior, radiators, etc.
Please inspect your package immediately upon receipt in the presence of the delivery person. Examine the box for any visible outside damage, as well as the parts inside for any hidden damage that may have occurred during shipping. In the event that your package is damaged in transit, you must file a claim with the delivery company immediately, as most delivery companies have set time limits on damage claims notifications. Failure to do so may result in the loss of your claim. Do not send the package back to us. The delivery company will send a representative out to your location to examine the package and its contents so it is very important that you retain all packaging until the claim is settled.
If we have shipped a defective part to you, please call us immediately.
Parts Shipped in Error and Shortages:
Again, please check all packages immediately upon receipt and notify us within 10 days of delivery if you discover an error or shortage. We will ship the correct item to you or give you credit for the price of the missing part if we are notified within 10 days of delivery.
UPS and most other carriers will leave a notice at the shipping address and/or return on another day to attempt delivery if they are unable to deliver your shipment to the specified address. If they are still unable to make delivery, the package will be returned to us. We will contact you to make further arrangements. If you refuse a shipment of parts which you ordered from us, the package will be returned to us. We will contact you to make further arrangements. In any of the above events, you will be required to pay the shipping charges incurred before we will reship the order or ship any new orders. You may also be subject to a 20% restocking charge.