How do I return an item?
If you need to return a part to us for any reason, please call before shipping the part back to us. We will discuss the problem and issue a Return Merchandise Authorization number. No returns will be accepted without an RMA number.
-Unless the part is defective, or we shipped it to you in error, you will be responsible for all shipping charges incurred.
-All returns outside of defective/erroneous parts will be subject to a 20% restocking fee, unless refunded as store credit or exchanged for another part.
-All returns/exchanges outside of defective component must be uninstalled, and in sellable condition. If an item bears any indication or being installed, it will not be accepted for return, and buyer will be responsible for return shipping. Any item outside of factory blister packaging, or with its original packaging discarded or destroyed, is not eligible for return outside of defect.
-Returns made within 30 days of receiving the part can be refunded via check or credit card refund.
-Returns made after 30 days of receiving the part will be given store credit, unless item is defective.
-Due to manufacturer restrictions, any part past 90 days of receipt is no longer eligible for return, whether defective or not.
-Due to non-refundable deposits paid to manufacturers, no returns/cancellations will be accepted on non-stocked "made to order" items once the initial order is placed, including but not limited to TMI interiors, custom frames/suspension components, wheels, radiators, etc.
*Cancellation/Processing fee includes, but is not limited to, merchandise (parts) order placed from vendors of parts that are not commonly sold by WHR and/or warehoused at their facility, time spent with customer placing orders, credit card fees, shipping fees for parts, time spent pulling parts, organizing vendor/drop shipments, consuming space in warehouse and other manhour associated with part orders, in addition to time ordering from vendors, canceling parts, and parts now shelved if cancellation takes place once parts have shipped/or arrived from vendor
Woody's Hot Rodz LLC
23950 Salt Fork
Lawrenceburg, IN 47025